Here are a few of the many letters
we've received from past customers...
Click on picture for larger
Trailers of New England
I Love the trailer
What a great
Hello Don -
I just wanted to say thanks! The trailer is great and I
appreciate your no-BS approach to making the deal as well as your
patience and assistance via email. Your family and staff
couldn't have been more helpful and were a pleasure to work with!
You've got a great set up down there! You've got my gratitude and
Don & Pattie:
It was my pleasure to have been fortunate enough to visit your
place of business and meet so many friendly people. I was really
impressed with Don showing me the various options that were
available for my needs . There were no high pressure selling like
you get when buying a car and the willingness to answer any
questions I may have had. I don't believe I was there more than 10
minutes when I made up my mind that whatever type of trailer I
ended up with, I was going to buy it at Trailers of New England,
cost was not a factor.
After making up my mind the real action started, Don turned me
over to the real boss Pattie and she cleared all the paperwork
explained the procedure to register my new trailer and sent me on
my way to register my trailer, in the meantime my new trailer was
being serviced I returned 2 hrs later and my trailer was ready to
After a couple days I discovered a minor problem with the ramp
gate and brought the trailer back to show them my concerns. The
response to correct the problem was as impressive as the purchase,
the trailer was brought down to the service area and an offer was
made to me that they would work on it immediately or I could pick
it up the next day, after looking around it seemed the guys in the
service area were busy so I decided to pick it up the following
Again I want to thank you for your kindness and concerns for your
customers. We know a trailer isn't something you change every
couple years and some last a life time, however from this day on
if I hear of anyone looking for a trailer I will recommend you
very highly and tell them the reason why.
"Now that I've had a warranty claim and had repair work done, I
feel I've had a full "Trailers of New England" experience. You
folks are wonderful. The purchase process was painless, and
everyone I dealt with in the course of fitting out the trailer-
and just this week repairing it- was competent and helpful. Please
feel free to use me as a reference if you wish."
very much, it is always a pleasure doing business with you."
D.E.M. - 3rd time trailer
"We thank you
for your kindness and patience with us!"
"Thank you for
the personal touch."
"It all comes
down to quality -- integrity -- Don Skarp has it, Wells Cargo has
hard to find these days and not many places offer it. Keep
up the good work!!"
touch you added in obtaining this trailer as well as the many
extras you provided has not gone unnoticed."
and Don, for making us feel so at home. We can't thank you
M. & A.F.
are the greatest!"
"Dear Don & Pat,
I would just
like to take this time to drop you a short note to let you know
how pleased we are with Trailers of New England. I was
impressed with the great and prompt service. I have never
dealt with more pleasant people than you and your wife and your
staff. I wish we had this kind of service and people in our
town. It was a pleasure doing business with you, and you
could not have treated us any better if you tried. We have
already told many people about Trailers of New England. We
know at least two families that are in the market for trailers and
hope that they will take our advice and come see you.
Thank you again
for all you did for Jim and me. We could not be happier."
"Thank you and
Wells Cargo for the best quality trailers made and most important
the way you always treated me. I knew you were honest and
sincere the first time I met with you. I never got any other
prices. It didn't matter. I knew I had a winning
combination with you and Wells Cargo."